8 Ways Government Agencies Can Improve Customer Journeys
Virtual Queue Management and other virtual solutions can transform citizen's experience with government agencies.
Latest Blog Post
Latin American Banks redefine user experience by improving digital technology
Social distancing and the automation of services are key in the digital transformation of banking and the user experience in Latam.
Customer Experience,
Appointment Scheduling,
Queue Management,
Machine Learning,
assistant anywhere,
Q-Anywhere,
Digital Transformation,
Q-Flow
Optimizing Virtual Assistance in the Financial Sector
Due to the effects of the pandemic, the financial sector changed their strategy for improving customer experience by focusing on virtual assistance.
Citizen Engagement,
Customer Experience,
Public Sector,
Appointment Scheduling,
Queue Management,
customer feedback,
Digital Transformation,
Q-Flow,
Government,
FTCA21
FTCA21 | Visit us at Booth #110
ACF Technologies will be exhibiting solutions at FTCA 2021. This event will provide high-quality, relevant education for Florida Tax Collectors and their staff.
6 Ways to Reduce Wait Times in Any Government Office
Government offices aren’t known for short wait times. Discover how to leverage the latest technology to reduce wait times at your office overnight.
Customer Experience,
Healthcare,
Patient Experience,
Patient Flow,
Digital Transformation,
HIMSS 2021,
Patient Journey,
Q-Flow
HIMSS 21 Highlights
ACF Technologies had a successful exhibition at HIMSS 2021, an annual Health IT event that connects professionals in the healthcare industry.
ACF Technologies Selected as Multi-Finalist for UKCXA '21
ACF Technologies has been selected as a multi-finalist for the 2021 UK Customer Experience Awards ceremony. The ceremony commences on October 14th, 2021.
Customer Experience,
Queue Management,
appointment booking,
Virtual Queuing,
Q-Flow,
customer journey,
customer flow
Virtual Queuing: 5 Ways To Stay On Top Of Wait Times
Customers don’t like to wait. You can’t eliminate waiting, but you can reduce wait times by adding a queue management system that keeps you in control.
Customer Experience,
Healthcare,
Patient Experience,
Patient Flow,
Digital Transformation,
HIMSS 2021,
Patient Journey,
Q-Flow
HIMSS21 | We invite you to visit us at Booth #3459
ACF Technologies will be exhibiting at HIMSS 2021, an annual Health IT event that connects professionals in the healthcare industry.
The Top 10 Benefits BPM Brings in Healthcare
Business Process Management can help healthcare providers improve patient care while minimizing overhead expenses and retaining key staff. Here's how.