Blogs & Articles

Latest Blog Post

Citizen Engagement, Customer Experience, Public Sector, Appointment Scheduling, Queue Management, customer feedback, Digital Transformation, Q-Flow, Government, FTCA21

FTCA21 | Visit us at Booth #110

ACF Technologies will be exhibiting solutions at FTCA 2021. This event will provide high-quality, relevant education for Florida Tax Collectors and their staff.

Citizen Engagement, Customer Experience, Digital Transformation, Q-Flow, Government

6 Ways to Reduce Wait Times in Any Government Office

Government offices aren’t known for short wait times. Discover how to leverage the latest technology to reduce wait times at your office overnight.

Customer Experience, Healthcare, Patient Experience, Patient Flow, Digital Transformation, HIMSS 2021, Patient Journey, Q-Flow

HIMSS 21 Highlights

ACF Technologies had a successful exhibition at HIMSS 2021, an annual Health IT event that connects professionals in the healthcare industry.

Customer Experience, Healthcare, News, Patient Experience, Digital Transformation

ACF Technologies Selected as Multi-Finalist for UKCXA '21

ACF Technologies has been selected as a multi-finalist for the 2021 UK Customer Experience Awards ceremony. The ceremony commences on October 14th, 2021.

Customer Experience, Queue Management, appointment booking, Virtual Queuing, Q-Flow, customer journey, customer flow

Virtual Queuing: 5 Ways To Stay On Top Of Wait Times

Customers don’t like to wait. You can’t eliminate waiting, but you can reduce wait times by adding a queue management system that keeps you in control.

Customer Experience, Healthcare, Patient Experience, Patient Flow, Digital Transformation, HIMSS 2021, Patient Journey, Q-Flow

HIMSS21 | We invite you to visit us at Booth #3459

ACF Technologies will be exhibiting at HIMSS 2021, an annual Health IT event that connects professionals in the healthcare industry.

Healthcare, Patient Experience, Business Process Management, BPM

The Top 10 Benefits BPM Brings in Healthcare

Business Process Management can help healthcare providers improve patient care while minimizing overhead expenses and retaining key staff. Here's how.

Customer Experience, Queue Management, Digital Signage, Virtual Queuing, Q-Anywhere, Airlines

How Virtual Queuing Can Transform Air Travel for Customers

Discover how virtual queuing can help transform the air travel experience for customers and help airlines handle social distancing protocols seamlessly.

Healthcare, Patient Experience, Patient Flow, Virtual Queuing, virtual assistant

Why You Must Integrate Your Physical and Virtual Waiting Rooms

For the best patient experience and the most efficient patient flow, the ideal virtual waiting room must avoid the pitfalls of physical waiting rooms.

Patient Experience, Queue Management, appointment booking, Virtual Queuing, Patient Check-In

4 Ways to Optimize Resources for your COVID Vaccination Program

Queue management minimizes the risk of patients gathering in your lobby, the right software maintain the feeling of personal connection that patients crave