Asheville, N.C. -ACF Technologies has been selected as a finalist for the NC TECH Awards Industry Driven - EdTech Award, the Industry Driven - Biotech, Medtech + Life Sciences Award, the Analytics + Big Data Award, and the Tech for Good Award. The NC Tech Awards is North Carolina's only statewide technology awards program that recognizes innovation, growth, and leadership in the tech sector and is presented by the NC TECH (North Carolina Technology Association).
Leveraging our Q-Flow and Q-Anywhere customer journey platforms, ACF Technologies is rapidly modernizing expectations for customer service across the globe. By designing smart appointment and queuing logic with capacity-managed waiting rooms, ACF has fully integrated customer flow between virtual and physical experiences in government, healthcare, retail and financial sectors. With the increased reliance on providing virtual services, enterprises of all sizes are working with ACF to design customer journeys that enhance convenience for their workforce and their customers.
“For over 20 years, NC TECH has celebrated companies, organizations, and individuals for outstanding achievement at the NC TECH Awards. As a finalist this year, ACF Technologies has distinguished itself as one of the state’s innovative and emergent leaders,” stated Brooks Raiford, NC TECH’s President, and CEO.
“Since our founding in Asheville over 18 years ago, ACF has appreciated the advocacy that NC TECH does on behalf of the tech industry in North Carolina. With our Q-Anywhere suite setting new standards for patient safety, customer convenience and organizational capacity, our ongoing growth benefits from the work NC TECH does to attract talent, funding, and leadership to our state,” stated Mike Pelz, ACF’s Vice President of Business Development.
About NC TECH
NC TECH is a not-for-profit, membership-driven trade association and the primary voice of the technology industry in North Carolina. NC TECH’s mission is to foster growth and champion innovation in North Carolina’s tech sector while providing a voice for the tech community. NC TECH’s membership includes 600 member companies, organizations, and institutions employing more than 200,000 workers in North Carolina. For more information, visit nctech.org.
About ACF Technologies
ACF Technologies powers modern customer journeys through our enterprise-level Q-Flow and Q-Anywhere platforms. With nearly two decades of experience across numerous industries, we are a global leader in streamlining crucial aspects of the customer flow– from complex appointment scheduling of virtual services to in-person service routing, ACF improves operational efficiencies, enhances customer journeys, and optimizes resources for all types of customer service. For more information, visit acftechnologies.com.