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ACF CUSTOMER EXPERIENCE BLOG

What to expect from Branch Transformation 2020

3 Smart Ways to Plan a Practical COVID Vaccination Strategy-Now

The Ultimate Guide to Capacity Management for Event and Stadium Management in a Time of COVID-19

3 CX challenges that HAVEN’T changed since COVID-19

Charlene Li on Disruptive Digital Transformation

Stuart Fearn on Optimising your Branch Network During COVID-19

How Virtual Queuing Plays a Crucial Role in Your New Normal?

Healthcare innovation & Patient centricity Q&A with Cinde Dolphin

Creating a Digital Connection with Virtual Queuing

5 Ways an Appointment Scheduling Solution Promotes Social Distancing

Capacity Management Challenges? Here’s How Bringing People ‘On-Deck’ Streamlines Customer Flow

5 Problems You Can Solve With Telemedicine

10 Reasons You Need Assistant Anywhere

How virtual queuing provides essential customer support during COVID-19

How virtual queuing technologies can transform the customer experience, in three easy steps

ACF Technologies Assists DoH to Increase COVID-19 Testing Across the UK

How to Improve the Patient Experience—Before the Appointment

3 Reasons Why Patient Flow Matters More Than You Think

Omnichannel Customer Engagement Q&A - Digital Banks Versus Physical Banks

Procurement tips for people buying appointment scheduling software

Retail banking Challenges Part 2 - Optimising Multiple Channels

Retail Banking Challenges Part 1 Can Events Save Branches from Dying?

3 tips to get Appointment Scheduling software up and running more quickly

Omnichannel appointment booking Q&A

Appointment Booking on the move: How to manage roaming staff & home visits

ACF Technologies at 2019 Branch Transformation RBR in London, UK

4 Ways to sell more using your appointment booking system

ACF Technologies Selected as Finalist for 2019 NC Tech Awards

What's the formula for customer engagement communications? OCXC

Tips for Creating a Seamless Digital-Physical-Digital Customer Experience - Part 2

Tips for Creating a Seamless Digital-Physical-Digital Customer Experience - Part 1

How to manage customer queues. Hint: it’s about what you don’t see.

ACF Technologies appoints Frank Azimpour as Vice-President of Operations

Is it time to find a new customer booking system?

How new technologies are transforming CX in the public sector

Putting the customer at the centre of local government consolidation

Why citizen experiences are improving at the DMV

How Machine Learning can improve customer experiences

How Patient Centric Healthcare Benefits Everyone

ACF Technologies Acquires Q-Nomy UK To Better Serve The United Kingdom And Europe

Three Simple Ways to Optimise Your Customer Journey

ACF Technologies Acquires Q-Nomy UK To Better Serve The United Kingdom And Europe

Tax Collector Uses Queue Management To Reduce Wait Times

Is your organisation GDPR compliant? Six questions to test your compliance.

Four things you can do to demonstrate you value your customer’s time

Putting The Customer At The Centre Of Britain's High Street Banking Conundrum

Freedom’s Price - Honoring Our Heroes This Memorial Day

High Street Retailers Must Adapt to Survive

Are you getting the most out of your digital signage?

7 ways AI-enabled chatbots are transforming the customer experience landscape

Three Ways To Create A Positive Customer Experience

ACF Partners With Q-nomy To Create Better Customer Experiences

The 7 Biggest Ideas To Consider From HIMSS 2018

Create Magical Customer Experiences with these Five Tips

How To Deepen Insight Into Customer Needs And Improve Citizen Experience

ACF Technologies Adds AI To The Customer Experience Equation

Data Holds The Key To Better Patient Experience Management

Improving Patient Experiences Means Empowering Patients

ACF Technologies Improves Customer Experience for over 30 million Claro Customers

Outpatient pharmacy simplifies ticketing process

New Patient Tracking System Premiers at Evans Hospital

Queuing implementation continues at MEDDAC

Queuing System Streamlines Service for NHB Pharmacy Customers

S.C. DMV Using New System, TVs, Website to Cut Wait

University Business magazine honors A-B Tech as ‘model of efficiency’

Buncombe County Department of Health and Human Services

Kansas Division of Vehicles Launches Q-Flow

FT. Hood CRDAMC focused on top-quality care uses Patient Queuing system to improve wait time

Coral Gables Automates Building and Zoning Process

Colorado rolls out online-reservation system for DMV as a way to cut down wait times

Wellington touts efficient service for residents with new kiosk