Case Studies

ACF helps CEMEX Nicaragua optimize its dispatch route

In its continuous improvement cycle, CEMEX listened to its customers and prioritized a plan to optimize the dispatch route, reorganizing and implementing technology to reduce bottlenecks.

Tigo Guatemala - Case Study

Learn how Q-Flow assisted Tigo Guatemala to reimagine their business with self-service kiosks and queue management to provide even better customer service.

BAC Rolls Out Q-Flow Across Branch Network

Thanks to Q-Flow, BAC Credomatic was able to improve their customer experience and employee productivity significantly through self-service kiosks.

Promerica Bank El Salvador Redefines Customer Experiences Using Q-Flow

When changing from a single wait line system to Q-Flow, Promerica Bank was able to automate their workflow and vastly improve customer experiences.

University of Hertfordshire - Customer Success Story

With the help of Q-Flow, the University of Hertfordshire was able to implement online appointment scheduling to refine their student journey.

Davivienda Reduces Wait Times to Zero with ACF & Q-Flow

Through Q-Flow's online appointment scheduling and real-time updates, Davivienda was able to vastly improve their customer experience.

ACF Improves Operational Efficiency for Portsmouth City Council in the UK Using Q-Flow

To improve customer service, Portsmouth City Council opted for Q-Flow. With kiosks and digital signage, they were able to refine the customer experience.

Wake Forest Baptist Health Streamlines Patient Flow with ACF & Q-Flow

In order to improve their patient experience, Wake Forest Baptist Health opted for Q-Flow's queue management solution and refined the patient journey.

Lewisham Homes Improves Housing for Non-Profit in the United Kingdom with Q-Flow

ACF helped transform Lewisham Homes' customer journey through Q-Flow's queue management solution, which greatly improved their overall customer service.

ACF Helped Northampton Borough Council Reduce Wait Times After Implementing Q-Flow Appointments

ACF worked with Northampton Borough Council customer service centre management team to design and implement a Customer Flow and Queue Management solution.

All Case Studies

Latest Case Study

ACF helps CEMEX Nicaragua optimize its dispatch route

Tigo Guatemala - Case Study

BAC Rolls Out Q-Flow Across Branch Network

Promerica Bank El Salvador Redefines Customer Experiences Using Q-Flow

University of Hertfordshire - Customer Success Story

Davivienda Reduces Wait Times to Zero with ACF & Q-Flow

ACF Improves Operational Efficiency for Portsmouth City Council in the UK Using Q-Flow

Wake Forest Baptist Health Streamlines Patient Flow with ACF & Q-Flow

Lewisham Homes Improves Housing for Non-Profit in the United Kingdom with Q-Flow

ACF Helped Northampton Borough Council Reduce Wait Times After Implementing Q-Flow Appointments

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