How to use appointment data to quickly improve customer satisfaction
Appointment analytics empower you to collect data along the customer journey and transform it into actionable insights that fuels continuous improvement.
Customer experience,
Financial Services,
Appointment Scheduling,
Press,
Digital Transformation,
customer flow
Scotiabank Introduces New Appointment Feature in Mobile Banking App
Scotiabank aims to improve customer experience and lobby management through their new appointment booking app feature.
Customer experience,
Appointment Scheduling,
assistant anywhere,
Digital Transformation,
Videobanking,
Virtual Executive,
Online Appointment Booking,
Digital Leadership,
Videocalls,
Award
ACF & Davivienda Win Award at #LATAMDIGITAL
Davivienda and ACF Technologies were awarded second place in the Leadership and Digital Performance Category at the #LATAMDIGITAL 2021 awards
Citizen Engagement,
Customer experience,
Appointment Scheduling,
Queue Management,
appointment booking,
Virtual Queuing,
assistant anywhere,
Government,
online forms
How to improve customer experiences along the citizen journey
Governments search for new ways to improve customer, staff, and internal experiences through technology, especially after the global pandemic redirection of online activities.
Appointment Scheduling,
Queue Management,
Digital Signage,
Virtual Queuing,
Student Flow,
Education,
Student Experience
Eight Ways to Transform the Student Experience on College Campuses
Virtual queuing technology is an effective and affordable way to improve the student experience and reduce stress levels across your campus.
Customer experience,
Appointment Scheduling,
Queue Management,
Machine Learning,
assistant anywhere,
Q-Anywhere,
Digital Transformation,
Q-Flow
Optimizing Virtual Assistance in the Financial Sector
Due to the effects of the pandemic, the financial sector changed their strategy for improving customer experience by focusing on virtual assistance.
Citizen Engagement,
Customer experience,
Public Sector,
Appointment Scheduling,
Queue Management,
customer feedback,
Digital Transformation,
Q-Flow,
Government,
FTCA21
FTCA21 | Visit us at Booth #110
ACF Technologies will be exhibiting solutions at FTCA 2021. This event will provide high-quality, relevant education for Florida Tax Collectors and their staff.
Customer experience,
Healthcare,
Retail,
Appointment Scheduling,
Queue Management,
Digital Signage,
"SMS",
Virtual Queuing
The Ultimate Guide to Queue Management
A queue management system helps you optimize each step of your customer journey through organization and management. Check out some helpful tips here.
Patient Experience,
Appointment Scheduling,
Queue Management,
Patient Flow,
Virtual Queuing,
covid-19,
assistant anywhere,
Q-Anywhere
3 Ways to Successfully Incorporate COVID Vaccines into your Patient Flow
Incorporate COVID-19 Vaccines into Your Patient Flow efficiently.
Patient Experience,
Appointment Scheduling,
Queue Management,
Patient Flow,
Virtual Queuing,
covid-19,
assistant anywhere,
Q-Anywhere
5 Steps to Streamline your Patient Journey for Mass COVID-19 Vaccinations
The vaccine is nearly here, and the workflow will be unpredictable. Here are five must-haves for a successful vaccination workflow for your patient journey