Appointment analytics empower you to collect data along the customer journey and transform it into actionable insights that fuels continuous improvement.
Blogs & Articles
Customer experience, Appointment Scheduling, assistant anywhere, Digital Transformation, Videobanking, Virtual Executive, Online Appointment Booking, Digital Leadership, Videocalls, Award
Davivienda and ACF Technologies were awarded second place in the Leadership and Digital Performance Category at the #LATAMDIGITAL 2021 awards
Citizen Engagement, Customer experience, Appointment Scheduling, Queue Management, appointment booking, Virtual Queuing, assistant anywhere, Government, online forms
Governments search for new ways to improve customer, staff, and internal experiences through technology, especially after the global pandemic redirection of online activities.
Appointment Scheduling, Queue Management, Digital Signage, Virtual Queuing, Student Flow, Education, Student Experience
Virtual queuing technology is an effective and affordable way to improve the student experience and reduce stress levels across your campus.
Customer experience, Appointment Scheduling, Queue Management, Machine Learning, assistant anywhere, Q-Anywhere, Digital Transformation, Q-Flow
Due to the effects of the pandemic, the financial sector changed their strategy for improving customer experience by focusing on virtual assistance.
Citizen Engagement, Customer experience, Public Sector, Appointment Scheduling, Queue Management, customer feedback, Digital Transformation, Q-Flow, Government, FTCA21
ACF Technologies will be exhibiting solutions at FTCA 2021. This event will provide high-quality, relevant education for Florida Tax Collectors and their staff.
Customer experience, Healthcare, Retail, Appointment Scheduling, Queue Management, Digital Signage, "SMS", Virtual Queuing
A queue management system helps you optimize each step of your customer journey through organization and management. Check out some helpful tips here.
Patient Experience, Appointment Scheduling, Queue Management, Patient Flow, Virtual Queuing, covid-19, assistant anywhere, Q-Anywhere
The vaccine is nearly here, and the workflow will be unpredictable. Here are five must-haves for a successful vaccination workflow for your patient journey