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ACF CUSTOMER EXPERIENCE BLOG

Queue Management, Appointment Scheduling

University Business magazine honors A-B Tech as ‘model of efficiency’

Honoree: Asheville-Buncombe Technical Community CollegeProgram Category: Financial Aid – Registrar/Advising

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Press Release, Patient Experience, Queue Management, Appointment Scheduling

FT. Hood CRDAMC focused on top-quality care uses Patient Queuing system to improve wait time

FT. HOOD —Carl R. Darnall Army Medical Center held a ribbon cutting ceremony toofficially open Fort Hood’s new long-awaited hospital Monday in front of the new facility.
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Press Release, Appointment Scheduling, Queue Management, Customer Experience, Citizen Engagement

Coral Gables Automates Building and Zoning Process

A customer tries Coral Gables’ new automated customer management system in its Building and Zoning department. The kiosk system is designed to guide customers to the correct line so as to minimize wait times.
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Citizen Engagement, Case Study, Queue Management, Appointment Scheduling

Colorado rolls out online-reservation system for DMV as a way to cut down wait times

That long line at the DMV may get a little shorter thanks to a new online-reservation system the state of Colorado unveiled Thursday.
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