Blogs & Articles

Customer Experience, Appointment Scheduling, Queue Management, Machine Learning, assistant anywhere, Q-Anywhere, Digital Transformation, Q-Flow

Optimizing Virtual Assistance in the Financial Sector

Due to the effects of the pandemic, the financial sector changed their strategy for improving customer experience by focusing on virtual assistance.

Citizen Engagement, Customer Experience, Public Sector, Appointment Scheduling, Queue Management, customer feedback, Digital Transformation, Q-Flow, Government, FTCA21

FTCA21 | Visit us at Booth #110

ACF Technologies will be exhibiting solutions at FTCA 2021. This event will provide high-quality, relevant education for Florida Tax Collectors and their staff.

Customer Experience, Healthcare, Retail, Appointment Scheduling, Queue Management, Digital Signage, "SMS", Virtual Queuing

The Ultimate Guide to Queue Management

A queue management system helps you optimize each step of your customer journey through organization and management. Check out some helpful tips here.

Patient Experience, Appointment Scheduling, Queue Management, Patient Flow, Virtual Queuing, covid-19, assistant anywhere, Q-Anywhere

3 Ways to Successfully Incorporate COVID Vaccines into your Patient Flow

Incorporate COVID-19 Vaccines into Your Patient Flow efficiently.

Patient Experience, Appointment Scheduling, Queue Management, Patient Flow, Virtual Queuing, covid-19, assistant anywhere, Q-Anywhere

5 Steps to Streamline your Patient Journey for Mass COVID-19 Vaccinations

The vaccine is nearly here, and the workflow will be unpredictable. Here are five must-haves for a successful vaccination workflow for your patient journey

Customer Experience, Financial Services, Omnichannel, Appointment Scheduling, Virtual Queuing, virtual assistant, assistant anywhere

What to expect from Branch Transformation 2020

RBR's Branch Transformation 2020, a virtual conference focused on digital transformation and branch experience, has built a powerful agenda this year.

Healthcare, Appointment Scheduling, Patient Flow, covid-19, CapacityManagement, Q-Anywhere

3 Smart Ways to Plan a Practical COVID Vaccination Strategy-Now

To manage the surge of patients while keeping patients and staff safe (and sane), you must plan your COVID vaccination strategy well ahead of time.

Customer Experience, Appointment Scheduling, Virtual Queuing, covid-19, Capacity Management, Wait Anywhere, Check-in Anywhere, Q-Anywhere

The Ultimate Guide to Capacity Management for Event and Stadium Management in a Time of COVID-19

What is capacity management, what are the challenges facing stadium and large venue owners in the face of COVID-19?

Customer Experience, Omnichannel, Appointment Scheduling, "Event Booking", covid-19

3 CX challenges that HAVEN’T changed since COVID-19

Though COVID-19 has changed how we view the world, how has it changed the way customers interact with businesses?

Customer Experience, Appointment Scheduling, assistant anywhere, Capacity Management

How Virtual Queuing Plays a Crucial Role in Your New Normal?

Q-Anywhere accounts for every step of the customer journey — from appointments to virtual queues to the post-shopping/banking experience.

Blogs & Articles

Optimizing Virtual Assistance in the Financial Sector

FTCA21 | Visit us at Booth #110

The Ultimate Guide to Queue Management

3 Ways to Successfully Incorporate COVID Vaccines into your Patient Flow

5 Steps to Streamline your Patient Journey for Mass COVID-19 Vaccinations

What to expect from Branch Transformation 2020

3 Smart Ways to Plan a Practical COVID Vaccination Strategy-Now

The Ultimate Guide to Capacity Management for Event and Stadium Management in a Time of COVID-19

3 CX challenges that HAVEN’T changed since COVID-19

How Virtual Queuing Plays a Crucial Role in Your New Normal?

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