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ACF CUSTOMER EXPERIENCE BLOG

Customer Experience, Appointment Scheduling, Virtual Queuing, covid-19, Capacity Management, Wait Anywhere, Check-in Anywhere, Q-Anywhere

The Ultimate Guide to Capacity Management for Event and Stadium Management in a Time of COVID-19

What is capacity management, what are the challenges facing stadium and large venue owners in the face of COVID-19 and what technological solutions are available to help bring people back to events safely? In this blog, we answer these questions...

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Customer Experience, Appointment Scheduling, assistant anywhere, Capacity Management

How Virtual Queuing Plays a Crucial Role in Your New Normal?

As the way customers shop and meet with loan officers changes, most business owners are left wondering how they can adapt to this new normal. What is normal anyway? 

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Customer Experience, Appointment Scheduling, Capacity Management, Social Distancing

5 Ways an Appointment Scheduling Solution Promotes Social Distancing

Social distancing is a term that gained momentum during the COVID-19 crises, but the benefits of social distancing extend past the pandemic. Fewer people within your organization can translate into more direct care. Your customers or patients...

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Appointment Scheduling, Virtual Queuing, covid-19, assistant anywhere, Capacity Management, Wait Anywhere, Check-in Anywhere

Capacity Management Challenges? Here’s How Bringing People ‘On-Deck’ Streamlines Customer Flow

Do you miss the days of sitting in a busy, bustling waiting room, lobby, or queue?

Regardless of our attitudes towards queuing, social distancing has had a massive impact on our lives. Around the world, measures are being put in place to limit...

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