Social distancing and the automation of services are key in the digital transformation of banking and the user experience in Latam.
Blogs & Articles
Customer Experience, Appointment Scheduling, Queue Management, Machine Learning, assistant anywhere, Q-Anywhere, Digital Transformation, Q-Flow
Due to the effects of the pandemic, the financial sector changed their strategy for improving customer experience by focusing on virtual assistance.
Citizen Engagement, Customer Experience, Public Sector, Appointment Scheduling, Queue Management, customer feedback, Digital Transformation, Q-Flow, Government, FTCA21
ACF Technologies will be exhibiting solutions at FTCA 2021. This event will provide high-quality, relevant education for Florida Tax Collectors and their staff.
Customer Experience, Queue Management, appointment booking, Virtual Queuing, Q-Flow, customer journey, customer flow
Customers don’t like to wait. You can’t eliminate waiting, but you can reduce wait times by adding a queue management system that keeps you in control.
Customer Experience, Healthcare, Patient Experience, Patient Flow, Digital Transformation, HIMSS 2021, Patient Journey, Q-Flow
ACF Technologies will be exhibiting at HIMSS 2021, an annual Health IT event that connects professionals in the healthcare industry.
Discover how virtual queuing can help transform the air travel experience for customers and help airlines handle social distancing protocols seamlessly.
Customer Experience, Healthcare, Retail, Appointment Scheduling, Queue Management, Digital Signage, "SMS", Virtual Queuing
A queue management system helps you optimize each step of your customer journey through organization and management. Check out some helpful tips here.