Appointment analytics empower you to collect data along the customer journey and transform it into actionable insights that fuels continuous improvement.
Blogs & Articles
Customer experience, Appointment Scheduling, assistant anywhere, Digital Transformation, Videobanking, Virtual Executive, Online Appointment Booking, Digital Leadership, Videocalls, Award
Davivienda and ACF Technologies were awarded second place in the Leadership and Digital Performance Category at the #LATAMDIGITAL 2021 awards
Citizen Engagement, Customer experience, Appointment Scheduling, Queue Management, appointment booking, Virtual Queuing, assistant anywhere, Government, online forms
Governments search for new ways to improve customer, staff, and internal experiences through technology, especially after the global pandemic redirection of online activities.
Customer experience, Virtual Queuing, Check-in Anywhere, Digital Transformation, Customer Satisfaction, Online Appointment Booking
How Digital Queuing Systems Improve the Customer Experience at Vets, Pet Stores, and Animal Shelters
Virtual queuing technology is an effective and affordable tool any organization that works with animals can use to improve the customer experience.
Social distancing and the automation of services are key in the digital transformation of banking and the user experience in Latam.
Customer experience, Appointment Scheduling, Queue Management, Machine Learning, assistant anywhere, Q-Anywhere, Digital Transformation, Q-Flow
Due to the effects of the pandemic, the financial sector changed their strategy for improving customer experience by focusing on virtual assistance.
Citizen Engagement, Customer experience, Public Sector, Appointment Scheduling, Queue Management, customer feedback, Digital Transformation, Q-Flow, Government, FTCA21
ACF Technologies will be exhibiting solutions at FTCA 2021. This event will provide high-quality, relevant education for Florida Tax Collectors and their staff.