Scotiabank Introduces New Appointment Feature in Mobile Banking App
Scotiabank aims to improve customer experience and lobby management through their new appointment booking app feature.
Customer Experience,
Financial Services,
Omnichannel,
Appointment Scheduling,
Virtual Queuing,
Assistant Anywhere,
Video Call Management
What to expect from Branch Transformation 2020
RBR's Branch Transformation 2020, a virtual conference focused on digital transformation and branch experience, has built a powerful agenda this year.
Customer Experience,
Financial Services,
Omnichannel,
Appointment Scheduling,
Queue Management,
Digital Signage
ACF Technologies at 2019 Branch Transformation RBR in London, UK
ACF Technologies at Branch Transformation 2019, we have deployed omnichannel customer flow management solutions across the globe in areas such as finance
Putting The Customer At The Centre Of Britain's High Street Banking Conundrum
How do you demonstrate to your clients that scaling back high street branches is an essential element in a program of adapting and improving? In this post, we look at how to ensure high street customers still receive the same level of serivce, and more.