ACF Wins Silver | UKCXA 2021 | Best Use of Technology EN Read More

Blogs & Articles

Customer experience

Appointment Scheduling

Queue Management

Virtual Queuing

Patient Experience

assistant anywhere

Digital Transformation

Citizen Engagement

Digital Signage

appointment booking

customer feedback

Capacity Management

Check-in Anywhere

Financial Services

Machine Learning

Patient Satisfaction

"Event Booking"

Artificial Intelligence

Customer Satisfaction

Online Appointment Booking

Patient Journey

customer journey

virtual assistant

Business Process Management

CapacityManagement

Customer Support

Digital Leadership

Patient Check-In

Social Distancing

Student Experience

Virtual Executive

customer engagement

Search

Customer experience, Financial Services, Appointment Scheduling, Press, Digital Transformation, customer flow

Scotiabank Introduces New Appointment Feature in Mobile Banking App

Scotiabank aims to improve customer experience and lobby management through their new appointment booking app feature.

Customer experience, Financial Services, Omnichannel, Appointment Scheduling, Virtual Queuing, virtual assistant, assistant anywhere

What to expect from Branch Transformation 2020

RBR's Branch Transformation 2020, a virtual conference focused on digital transformation and branch experience, has built a powerful agenda this year.

Customer experience, Financial Services, Omnichannel, Appointment Scheduling, Queue Management, Digital Signage

ACF Technologies at 2019 Branch Transformation RBR in London, UK

ACF Technologies at Branch Transformation 2019, we have deployed omnichannel customer flow management solutions across the globe in areas such as finance

Financial Services, Omnichannel

Putting The Customer At The Centre Of Britain's High Street Banking Conundrum

How do you demonstrate to your clients that scaling back high street branches is an essential element in a program of adapting and improving? In this post, we look at how to ensure high street customers still receive the same level of serivce, and more.