Have governments implemented the latest technology in their services to offer an efficient experience to citizens?
Blogs & Articles
Customer Experience, Appointment Scheduling, Queue Management, Virtual Queuing, Assistant Anywhere, Government, Online Forms, Citizen Experience
Governments search for new ways to improve customer, staff, and internal experiences through technology, especially after the global pandemic redirection of online activities.
Customer Experience, Appointment Scheduling, Queue Management, Customer Feedback, Q-Flow, Government, Citizen Experience, Tradeshow
ACF Technologies will be exhibiting solutions at FTCA 2021. This event will provide high-quality, relevant education for Florida Tax Collectors and their staff.
Government offices aren’t known for short wait times. Discover how to leverage the latest technology to reduce wait times at your office overnight.
Given the pressure on government funding, councils are merging all over the country. But how can they still serve customers?
Business intelligence tools are helping organizations with deeper insight into customer behavior through their interactions along the customer journey.