No Turning Back as Public Sector Lurches Toward Digital Transformation
Read how government offices use digital transformation to efficiently, transparently, and cost-effectively deliver personalized services to citizens.
5 Virtual Solutions to Enhance Citizens' Experience at the DMV
Have governments implemented the latest technology in their services to offer an efficient experience to citizens?
Customer Experience,
Appointment Scheduling,
Queue Management,
Virtual Queuing,
Assistant Anywhere,
Government,
Online Forms,
Citizen Experience
How to improve Customer Experiences along the Citizen Journey
Governments search for new ways to improve customer, staff, and internal experiences through technology, especially after the global pandemic redirection of online activities.
8 Ways Government Agencies Can Improve Customer Journeys
Virtual Queue Management and other virtual solutions can transform citizen's experience with government agencies.
Customer Experience,
Appointment Scheduling,
Queue Management,
Customer Feedback,
Q-Flow,
Government,
Citizen Experience,
Tradeshow
FTCA21 | Visit us at Booth #110
ACF Technologies will be exhibiting solutions at FTCA 2021. This event will provide high-quality, relevant education for Florida Tax Collectors and their staff.
6 Ways to Reduce Wait Times in Any Government Office
Government offices aren’t known for short wait times. Discover how to leverage the latest technology to reduce wait times at your office overnight.
Putting the customer at the centre of local government consolidation
Given the pressure on government funding, councils are merging all over the country. But how can they still serve customers?
How To Deepen Insight Into Customer Needs And Improve Citizen Experience
Business intelligence tools are helping organizations with deeper insight into customer behavior through their interactions along the customer journey.