Is the implementation of AI recommended for every company?
The implementation of Artificial Intelligence is key to improving customer satisfaction and organizational processes.
Latin American Banks redefine user experience
Social distancing and the automation of services are key in the digital transformation of banking and the user experience in Latam.
Optimizing Virtual Assistance in the Financial Sector
Due to the effects of the pandemic, the financial sector changed their strategy for improving customer experience by focusing on virtual assistance.
Advanced analytics revolutionizes Latam banking. What can we learn?
Big data analytics, machine learning tools, virtual assistance and video call management have been key for Latin American banking.
How Machine Learning can improve customer experiences
Machine Learning is helping organizations optimize and 'train' data. Leveraging ML technologies, banks and retailers can accurately estimate how many people they expect at any given time, allowing managers to proactively match and allocate resources based on real-time forecasts in demand.