Benefits of Omnichannel Communication
Omnichannel gives your customers and staff control of their time and increases their satisfaction. Omnichannel streamlines processes for your business.
Artificial Intelligence,
Customer Experience,
Healthcare,
Omnichannel,
Patient Experience,
Assistant Anywhere,
BPM,
Process Optimization
How to reduce costs in the health sector through process optimization
Multiplatform solutions such as BPM, AI, and Machine Learning help optimize processes in order to modernize the health sector.
Is the implementation of artificial intelligence recommended for every company?
The implementation of Artificial Intelligence is key to improving customer satisfaction and organizational processes.
Artificial Intelligence,
Customer Experience,
Omnichannel,
Queue Management,
Machine Learning,
Customer Support
Advanced analytics revolutionizes Latin American banking. What can we learn?
Big data analytics, machine learning tools, virtual assistance and video call management have been key for Latin American banking.
Customer Experience,
Healthcare,
Omnichannel,
Retail,
Appointment Scheduling,
Queue Management,
Digital Signage,
Virtual Queuing
The Ultimate Guide to Queue Management
A queue management system helps you optimize each step of your customer journey through organization and management. Check out some helpful tips here.
Customer Experience,
Financial Services,
Omnichannel,
Appointment Scheduling,
Virtual Queuing,
Assistant Anywhere,
Video Call Management
What to expect from Branch Transformation 2020
RBR's Branch Transformation 2020, a virtual conference focused on digital transformation and branch experience, has built a powerful agenda this year.
3 CX challenges that HAVEN’T changed since COVID-19
Though COVID-19 has changed how we view the world, how has it changed the way customers interact with businesses?
Customer Experience,
Financial Services,
Omnichannel,
Appointment Scheduling,
Queue Management,
Digital Signage
ACF Technologies at 2019 Branch Transformation RBR in London, UK
ACF Technologies at Branch Transformation 2019, we have deployed omnichannel customer flow management solutions across the globe in areas such as finance
4 Ways to sell more using your appointment booking system
If you’re using appointment booking with customers you should be able to sell them more. This blog explains how data help you do that.
What's the formula for customer engagement communications? OCXC
What’s the formula for customer engagement communications? Should you speak to customers by SMS, phone, via Facebook, using WhatsApp or even by snail mail? This blog post explains.