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ACF CUSTOMER EXPERIENCE BLOG

Patient Experience

How Patient Centric Healthcare Benefits Everyone

Retailers are leading the charge to deliver the next generation customer experience. They recognise that reliable data and integrated technologies are essential to creating a single view of a customer, and a prerequisite for unified communication...

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Healthcare, Patient Experience

Buncombe County Department of Health and Human Services

From Home-Grown Systems to Cutting-Edge Technology

Background: In Western North Carolina, Buncombe County covers 600 mountainous square miles. Out of the county’s 238,000 citizens, 120,000 utilize the county’s Social Services and Public Health...

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Press Release, Patient Experience, Queue Management, Appointment Scheduling

FT. Hood CRDAMC focused on top-quality care uses Patient Queuing system to improve wait time

FT. HOOD —Carl R. Darnall Army Medical Center held a ribbon cutting ceremony toofficially open Fort Hood’s new long-awaited hospital Monday in front of the new facility.
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