Healthcare, Appointment Scheduling, Patient Flow, covid-19, CapacityManagement, Q-Anywhere
Uncertainty swirls around exactly when a COVID vaccine will be available. But one thing is certain: The biggest mass vaccination event in modern history is on the way, with an unprecedented number of individuals receiving vaccination. To manage...
Read MorePatient Experience, Public Sector, customer engagement, Podcast, Patient Flow, Patient Satisfaction
In this podcast episode - CEO & founder of Kili, Cinde Dolphin talks about the lack of patient centricity from a first hand perspective. She speaks about how healthcare can begin to better understand, and innovate throughout the patients journey.
Read MoreHealthcare, Patient Experience, Appointment Scheduling, Queue Management, Patient Flow, Patient Satisfaction, Virtual Queuing
Like most providers, you care about your patients’ experience. Happier patients mean fewer complaints, better online reviews, and higher CAHPS scores. Not only that, but a better patient experience—one that leads to higher patient...
Read MoreHealthcare, Patient Experience, Appointment Scheduling, Queue Management, Patient Flow, Patient Satisfaction
Today’s healthcare providers are continually tasked with doing more—treating more patients, completing more paperwork—without a corresponding increase in resources. And the most finite of all those resources is time.
Read More