Blogs & Articles
Patient Experience, Appointment Scheduling, Queue Management, Patient Flow, Virtual Queuing, covid-19, assistant anywhere, Q-Anywhere
The vaccine is nearly here, and the workflow will be unpredictable. Here are five must-haves for a successful vaccination workflow for your patient journey
Healthcare, Patient Experience, Appointment Scheduling, Queue Management, Patient Flow, Patient Satisfaction, Virtual Queuing
Like most providers, you care about your patients’ experience. Happier patients mean fewer complaints, better online reviews, and higher CAHPS scores. Not
Customer Experience, Financial Services, Omnichannel, Appointment Scheduling, Queue Management, Digital Signage
ACF Technologies at Branch Transformation 2019, we have deployed omnichannel customer flow management solutions across the globe in areas such as finance
Citizen Engagement, Customer Experience, Appointment Scheduling, Queue Management, customer feedback
As part of a broader approach to using Q-flow technology in the UK public sector, this blog post describes the 4 stages of the customer waiting experience and how you can manage customer queues by improving what customers’ can’t see.
Queue management and digital signage are already being used by both the public sector to improve their customer experience. Is your council using them yet?
Given the pressure on government funding, councils are merging all over the country. But how can they still serve customers?
Q-Flow improves citizen experiences at Alachua County through better appointment scheduling, queue management, and customer journey analytics. Read more.