Patient Experience, Appointment Scheduling, Queue Management, Patient Flow, Virtual Queuing, covid-19, assistant anywhere, Q-Anywhere
It will likely be several months before a COVID vaccine becomes widely available to the general public. But healthcare providers are already grappling with how to integrate mass vaccinations into their everyday workflows. Delay planning, and run...
Read MoreHealthcare, Patient Experience, Appointment Scheduling, Queue Management, Patient Flow, Patient Satisfaction, Virtual Queuing
Like most providers, you care about your patients’ experience. Happier patients mean fewer complaints, better online reviews, and higher CAHPS scores. Not only that, but a better patient experience—one that leads to higher patient...
Read MoreHealthcare, Patient Experience, Appointment Scheduling, Queue Management, Patient Flow, Patient Satisfaction
Today’s healthcare providers are continually tasked with doing more—treating more patients, completing more paperwork—without a corresponding increase in resources. And the most finite of all those resources is time.
Read MoreCustomer Experience, Financial Services, Omnichannel, Appointment Scheduling, Queue Management, Digital Signage
Branch Transformation 2019 includes best practice case studies from leading banks showcasing their response to the challenge of making the branch fit for purpose.
At this year’s event we will be showcasing our Q-Flow omni-channel solution - our...
Read MoreCitizen Engagement, Customer Experience, Appointment Scheduling, Queue Management
When you think about the word ‘customer queue’ the first thing that comes to mind probably isn’t customer experience management technology. But maybe it should be?
Read MoreBREMERTON, Wash. (NNS) — Naval Hospital Bremerton’s (NHB) implementation of the Queuing system on Jan. 16 is providing a more convenient and organized prescription distribution process for both the patients and the staff at the busy Pharmacy.
Read MoreAppointment Scheduling, Queue Management
Honoree: Asheville-Buncombe Technical Community CollegeProgram Category: Financial Aid – Registrar/Advising
Read MorePress Release, Patient Experience, Appointment Scheduling, Queue Management
Press Release, Citizen Engagement, Customer Experience, Appointment Scheduling, Queue Management
Case Study, Citizen Engagement, Appointment Scheduling, Queue Management
