Blogs & Articles

Customer Experience, Queue Management, appointment booking, Virtual Queuing, Q-Flow, customer journey, customer flow

Virtual Queuing: 5 Ways To Stay On Top Of Wait Times

Customers don’t like to wait. You can’t eliminate waiting, but you can reduce wait times by adding a queue management system that keeps you in control.

Customer Experience, Queue Management, Digital Signage, Virtual Queuing, Q-Anywhere, Airlines

How Virtual Queuing Can Transform Air Travel for Customers

Discover how virtual queuing can help transform the air travel experience for customers and help airlines handle social distancing protocols seamlessly.

Patient Experience, Queue Management, appointment booking, Virtual Queuing, Patient Check-In

4 Ways to Optimize Resources for your COVID Vaccination Program

Queue management minimizes the risk of patients gathering in your lobby, the right software maintain the feeling of personal connection that patients crave

Customer Experience, Healthcare, Retail, Appointment Scheduling, Queue Management, Digital Signage, "SMS", Virtual Queuing

The Ultimate Guide to Queue Management

A queue management system helps you optimize each step of your customer journey through organization and management. Check out some helpful tips here.

Patient Experience, Appointment Scheduling, Queue Management, Patient Flow, Virtual Queuing, covid-19, assistant anywhere, Q-Anywhere

3 Ways to Successfully Incorporate COVID Vaccines into your Patient Flow

Incorporate COVID-19 Vaccines into Your Patient Flow efficiently.

Patient Experience, Appointment Scheduling, Queue Management, Patient Flow, Virtual Queuing, covid-19, assistant anywhere, Q-Anywhere

5 Steps to Streamline your Patient Journey for Mass COVID-19 Vaccinations

The vaccine is nearly here, and the workflow will be unpredictable. Here are five must-haves for a successful vaccination workflow for your patient journey

Healthcare, Patient Experience, Appointment Scheduling, Queue Management, Patient Flow, Patient Satisfaction, Virtual Queuing

How to Improve the Patient Experience—Before the Appointment

Like most providers, you care about your patients’ experience. Happier patients mean fewer complaints, better online reviews, and higher CAHPS scores. Not

Healthcare, Patient Experience, Appointment Scheduling, Queue Management, Patient Flow, Patient Satisfaction

3 Reasons Why Patient Flow Matters More Than You Think

Learn how to create a memorable patient experience by addressing these 4 common slip-ups and boost patient satisfaction levels.

Customer Experience, Financial Services, Omnichannel, Appointment Scheduling, Queue Management, Digital Signage

ACF Technologies at 2019 Branch Transformation RBR in London, UK

ACF Technologies at Branch Transformation 2019, we have deployed omnichannel customer flow management solutions across the globe in areas such as finance

Citizen Engagement, Customer Experience, Appointment Scheduling, Queue Management, customer feedback

How to manage customer queues. Hint: it’s about what you don’t see.

As part of a broader approach to using Q-flow technology in the UK public sector, this blog post describes the 4 stages of the customer waiting experience and how you can manage customer queues by improving what customers’ can’t see.

Blogs & Articles

Virtual Queuing: 5 Ways To Stay On Top Of Wait Times

How Virtual Queuing Can Transform Air Travel for Customers

4 Ways to Optimize Resources for your COVID Vaccination Program

The Ultimate Guide to Queue Management

3 Ways to Successfully Incorporate COVID Vaccines into your Patient Flow

5 Steps to Streamline your Patient Journey for Mass COVID-19 Vaccinations

How to Improve the Patient Experience—Before the Appointment

3 Reasons Why Patient Flow Matters More Than You Think

ACF Technologies at 2019 Branch Transformation RBR in London, UK

How to manage customer queues. Hint: it’s about what you don’t see.

solutions

INDUSTRIES

COMPANY

RESOURCES

OTHER