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ACF Technologies at Branch Transformation 2019, we have deployed omnichannel customer flow management solutions across the globe in areas such as finance
As part of a broader approach to using Q-flow technology in the UK public sector, this blog post describes the 4 stages of the customer waiting experience and how you can manage customer queues by improving what customers’ can’t see.
Queue management and digital signage are already being used by both the public sector to improve their customer experience. Is your council using them yet?
Fort Belvoir Community Hospital pharmacy reduces wait times and adjusts staffing based on insights from ACF's Q-Flow queue management solution. Learn more
South Carolina Department of Motor Vehicles is using new information on its website, television screens in its waiting rooms, and multiple greeters at its largest offices to help cut wait times for customers.
Fort Hood Army Medical Center deploys Q-Flow appointment and queue management technologies to reduce patient wait times and improve patient experiences.